Sports / Mobile
At 77rt, your account data — from wallet transactions to session history — is handled with care. This policy explains what we collect, why we collect it, and the choices available to you, with access depending on your local law and eligible regions.
When you open an account with 77rt, we collect the information needed to run your account securely and deliver the services you use. That includes your registration details, the device and browser you access the platform from, and records of transactions made through supported payment rails like Nagad and Bank Transfer. We collect this data to verify your account, process deposits and withdrawals, and maintain a consistent session across devices — whether you switch from mobile to desktop mid-session or return to the platform later. We do not sell your personal information to third parties. Data shared with payment processors is limited to what those processors need to complete a transaction. Where third-party services are involved — such as game content providers — data shared with them covers only what is operationally necessary and is governed by their own privacy terms. Your data is retained for as long as your account remains active and for any period required under applicable law. If you close your account, we will retain records only to the extent required by regulation. Questions about specific retention periods can be directed to our support team. Access to this platform and the rights described in this policy depend on your local law and the eligible regions in which the platform operates.
This policy covers data collected directly through the 77rt platform. Understanding what it does and does not govern helps you manage your information with clarity.
Data collected when you log in, verify your identity, or manage your account settings falls fully within this policy. That includes login records, device identifiers, and any changes you make to your profile or security preferences.
Transaction records tied to your account — including deposits and withdrawals processed through Nagad or Bank Transfer — are covered here. We retain these records for account management and to meet any applicable regulatory requirements.
Game content delivered through our lobby — titles from Habanero, Joker, JDB, and Pragmatic Play — is provided by those studios. This policy covers how we handle your interaction data, not the studios' own data practices, which are governed by their respective terms.
Links to external sites, third-party payment gateways beyond our configured rails, or services accessed outside the 77rt platform are not covered by this policy. We recommend reviewing the privacy terms of any external service you use independently.
You have practical options for managing your personal data held by 77rt. If you want to review what information we hold on your account, you can submit a request through our support channel and we will provide a summary of the data associated with your registered account. If any detail on your account — such as contact information or payment method records — is incorrect, you can update it directly from your account settings page or ask our support team to assist with corrections that require verification. You can also raise a question about how your data is being used at any time. We aim to respond to data enquiries promptly. If you decide to close your account, you can request deletion of your personal data, subject to any retention obligations we hold under applicable law. For any of these actions, the clearest path is through our published support routes, which are listed in the contact section of this policy.
Submit a data access request through our support channel to receive a summary of the personal information we hold on your registered account.
Update contact or payment details directly in your account settings, or contact support for corrections that require identity verification on our end.
Send your question to our support team at any time. We handle data enquiries on a case-by-case basis and will respond with relevant information about how your data is used.
If you wish to close your account and request deletion of your data, contact support. Deletion is subject to any retention period required under applicable law in your eligible region.
If you have a question about this privacy policy or want to exercise any of the rights described above, these are the routes available to you directly through the 77rt platform.
Open the chat window from any page on the 77rt platform to reach our support team directly. Use this route for account-specific data questions or to begin a correction request.
Send a written enquiry to our support email address, listed in the contact section of your account area. Email is the recommended route for formal data access or deletion requests.
The Help Centre inside your account contains answers to common privacy questions, links to relevant policy sections, and the contact form for escalated requests.
Our approach to your data is built around keeping your account secure and giving you clear visibility into how your information is used across the platform.
We use cookies and device identifiers to keep your session active across switches between mobile and desktop. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the platform function for your account.
Your account is protected through login verification steps visible on the account access page. We do not store payment credentials directly — transactions through Nagad or Bank Transfer are processed via those providers' own secure systems.
We keep your account data for as long as your account is active and for any period required under applicable regulation. You can request a summary of your retained data at any time through our support channel.
When we update this policy, the revised version will be published on this page with a note indicating that changes have been made. Continuing to use the platform after an update means you acknowledge the revised terms. If you have questions about any change, contact our support team.
These are the questions we hear most often about how 77rt handles your data, your rights, and how to get in touch.
We collect the details you provide during registration — such as your name and contact information — along with device and browser data, login records, and transaction history tied to your account wallet. This covers activity through payment rails like Nagad and Bank Transfer.
We share data only where it is operationally necessary — for example, with payment processors to complete a transaction, or with game content providers to deliver lobby titles. We do not sell your personal information. Third parties receive only the minimum data needed for their specific role.
Submit a data access request through our support channel — live chat or email, both accessible from your account area. We will respond with a summary of the personal information associated with your registered account and how it is being used.
Yes. Account details like contact information can be updated directly in your account settings. For corrections that require identity verification on our side — such as payment method records — contact support and we will guide you through the steps shown in your account.
After account closure, we retain records only for as long as required under applicable law or regulation in your eligible region. Once that period ends, your personal data is deleted. You can ask our support team for details about the specific retention period relevant to your account.
Reach us via live chat on the platform, through the support email listed in your account area, or via the Help Centre contact form. We handle data concerns individually and aim to respond with relevant information about your specific account situation.