Sports / Mobile
Your bKash wallet connects directly to your 77rt account balance, letting you move funds from your phone into the lobby without switching apps mid-session. Every deposit step, transaction record and wallet verification path is laid out here so you know exactly what to expect before you start.
The bKash User Guide covers the complete deposit journey from the moment you open the cashier section on your 77rt account to the point where your balance updates and you can move into the lobby.
Each stage of the bKash deposit has a specific action on your end and a corresponding response from the account system. Knowing what happens at each point stops you from repeating a step or misreading a pending notice.
Log in and navigate to the deposit section of your account. The cashier panel lists all active methods; select bKash from the row.
Type the amount you want to deposit — it must sit within the range displayed on screen. Once you submit, the system generates a unique transaction reference for this deposit request.
Open your bKash app and send the exact amount to the number shown in the cashier panel. Use the transaction reference as the payment note where bKash allows it.
Return to your account and enter the bKash transaction ID from your bKash message into the confirmation field. Submit it. The deposit panel will show a pending or confirmed status.
After a bKash deposit processes, the record stays in your account history and carries all the detail you need for any follow-up. Understanding what each field in that record means helps you confirm a deposit landed correctly, spot a discrepancy early and give support the right information if something
A unique code generated by the account system when you submitted the deposit request. This is different from the bKash transaction ID. Both references together are what support needs if a deposit does not confirm within the expected window shown on the deposit panel.
The ID sent to your registered mobile number by bKash when the transfer leaves your wallet. It begins with a letter-number sequence specific to bKash. Enter this into the confirmation field in your account; without it, the system cannot match your transfer to your deposit request.
Shows one of three states: Pending, Confirmed or Failed. Pending means the system received your confirmation request and is matching it. Confirmed means your balance updated. Failed means the transfer details did not match — check the amount and destination number, then contact support with both reference codes.
The record shows the BDT amount you deposited and the date and time the request was submitted. Use the timestamp if you need to cross-check against your bKash statement. The account history keeps this record available even after you have spent the balance on games in the lobby.
Most bKash deposit questions come from one of three situations: the balance did not update after a confirmed bKash transfer, the status shows Pending for longer than the window stated on the deposit panel, or a
The live chat icon sits in the bottom corner of every account page. Open it, describe the deposit issue and paste both reference codes into the chat window.
The help centre, accessible from the account menu, has a dedicated bKash deposit section with the most common resolution steps already written out. Check whether your issue matches a listed scenario before escalating — many Pending status questions resolve by following the steps shown there.
If the issue involves a transaction discrepancy that needs a record trail, email support and attach a screenshot of your bKash confirmation message alongside both reference codes. Email creates a written record for both sides, which is useful if the amount involved needs a formal review process.
Confidence in a deposit flow comes from being able to verify what happened at each step, not from taking the platform's word for it. The account panel, transaction history and support routes are all designed so you can cross-reference your bKash records against what the account system shows — and escal
Every bKash deposit creates a record in both your bKash transaction history and your 77rt account history. You can compare the two at any time. The amounts, timestamps and reference codes should align; if they do not, that discrepancy is the starting point for any support conversation.
The minimum and maximum deposit amounts for bKash are shown on the cashier panel before you enter any figure. We do not hide limits in a separate terms page.
The bKash number your transfer goes to is displayed in full on the deposit screen. It does not change between sessions for verified accounts.
Your deposit history loads on any device where you are logged into your account — mobile browser, tablet or desktop. This means you can start a deposit on your phone, then check the confirmed status from a desktop later without losing the record. Session continuity applies to the full transaction log.
The deposit panel and transaction history use specific terms that have precise meanings in the context of a bKash transfer. These definitions cover the words you encounter most during the deposit process so nothing in the flow catches you off guard.
A unique identifier generated by the account system the moment you submit a deposit request. It is separate from any bKash ID. Support uses it to locate your specific transaction in the system without needing additional account details from you.
Pending means the account system received your confirmation but has not yet matched it to a completed bKash transfer. It is a normal interim state. If it remains longer than the window stated on the deposit panel, contact support with both reference codes.
The alphanumeric code sent to your mobile number by bKash after a successful transfer. It proves the money left your wallet. You enter this into the confirmation field in your account so the system can match your payment to your deposit request.
KYC stands for Know Your Customer — identity verification steps the account requires before processing certain deposit amounts. The exact documents and thresholds are shown in your account settings. KYC completion is required before withdrawals can be processed on a verified account.
The section of your account where you initiate deposits and withdrawals. For bKash, it shows the destination number, Deposit references and the confirmation field. It is accessible from the account menu on both mobile and desktop browsers without downloading a separate app.
Failed means the transfer details the system received did not match the deposit request — typically a wrong amount, wrong destination number or an expired request window. Your bKash balance is usually returned automatically; check your bKash statement and contact support if it is not.
These are the questions account holders in Bangladesh ask most often when they use bKash to fund their account. Each answer points to the specific step or account section where the resolution sits so you can act on it without needing to contact support first.
Log in and open the cashier panel from your account menu. Select bKash as the deposit method. The destination number appears on screen alongside the Deposit references for your account.
Go to the deposit panel and enter the bKash transaction ID from your bKash confirmation message into the confirmation field if you have not already done so.
Yes. The cashier panel shows the minimum and maximum amounts before you enter a figure. These limits are specific to your account tier and may vary.
Your 77rt account works through any mobile browser on your phone — you do not need to download a separate platform app. The cashier panel and deposit confirmation fields are all accessible in the browser.
The deposit panel shows the expected processing window for your account tier. We do not publish a single fixed time because it depends on whether your confirmation was submitted correctly and whether the bKash transfer details match the deposit request.
Yes. Your transaction history is tied to your account, not to a specific device. Log in from any browser — mobile, tablet or desktop — and open the transaction history section.